If you are not satisfied with the service you received, you can benefit from our replacement and refund policy under the following conditions:

Replacement:

• A replacement service can be requested before the scheduled consultation time.
• The replacement request must be submitted at least 24 hours before the scheduled consultation time.
• A substitute consultation will be provided at no additional cost.

 Refund:

• A refund can be requested before the scheduled consultation time begins.
• The full amount will be refunded after deducting any applicable administrative fees (if any) and after reviewing the request to ensure that the client has not received the service.

 How to Submit a Request:

• A replacement or refund request can be submitted via email Aldawish.lawyer@gmail.com.
• request must include details of the provided service and the reasons for requesting the replacement or refund.
• The refunded amount will be processed within 7-21 business days.

 Review and Approval:

•  All requests will be reviewed by our legal team.
• Requests will be responded to within 3 business days from the date of submission.

 Exceptions:

• No refund will be issued if the consultation has already been provided.
• The replacement and refund policy does not apply to services provided for free or as part of promotional offers.
• This replacement and refund policy applies only to payments made through the website and does not cover any payments for other services or work provided by the company.
• This replacement and refund policy does not apply to any payments made outside the website, even if they are related to services provided by the website.

 We are here to ensure your complete satisfaction with our services. If you have any inquiries or need additional assistance, please do not hesitate to contact us.